| ITI - Irish Taxation Institute |
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Customer Profile |
| The Irish Taxation Institute (ITI) is the
examining and professional standards body for the tax profession in Ireland.
The Institute offers a range of professional training programmes. It educates,
informs, represents and sets standards for tax advisers. Apart from a one-year
and three-year formal qualification programmes, the ITI also has a wide
range of professional development programmes, ranging from annual conferences
to tailored training for individual organisations. |
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The Challenge |
| The Institute of Taxation in Ireland (ITI)
required a new Student Administration System that would provide one central
platform for all customer contact that would unlock new advances in available
technologies as well as future-proofing for further advances. |
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Objective
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- To provide a scalable, stable and secure system with high redundancy
and reliability.
- To accommodate the anticipated growth of their student and member
database.
- To create a more user-friendly system that would empower the Institute’s
workforce to carry out their routine work efficiently.
- To provide the management with detailed reporting for effective
decision-making.
- To provide web-based access to student and member details
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Key Challenges
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- To promote and facilitate effective sponsorship of the project.
- To understand the user perspective of a requirement and deliver
exactly as specified and anticipated by all the stakeholders.
- To ensure that the necessary processes were in place to handle the
inevitable change requests that occurs on such large projects.
- To plan for an elaborate data cleansing and migration exercises
so that the transition from the existing legacy system is smooth and
seamless.
To summarise, the project required having the right People operating
within agreed Processes in order to reach the highest Performance standards.
Following an extensive tendering process, ITI engaged MerrionIT to
provide the Student Plus system to the Institute.
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Solution |
The solution was developed as a browser-based
client utilizing .Net and SQL Server 2000 technologies.
- MerrionIT worked closely with ITI in the planning stage to ensure
that both the graphic design (the UI) and functionality of the system
met all requirements. To support the written specification document,
MerrionIT built an interactive prototype of the deliverable Student
Plus system. Every prospective user of the new system was given
an opportunity to review and give feedback on design, usability, flexibility
and completeness.
- MerrionIT produced a new database design based on the old database
and additional requirements outlined in the brief. A data cleansing
exercise had been carried out on the old database and a migration exercise
had been carried out into the new design retaining the data relevance
and also relationships.
- Student Plus provided an extensive administration
and management system allowing ITI to update the master data of the
system right from users to the business information on a needs be basis.
- Student Plus also provided for an exhaustive reporting
mechanism in the form of charts as well as graphs and with all the reports
being exportable to excel. The reporting mechanism provided interface
to generate reports based specific data and search criteria.
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Benefits |
- Single platform, Robust and Scalable solution.
- Extensive MIS system capable of evolving as new requirements arise.
- The system is intuitive and simple to use – therefore users
need just a couple of hours training to learn how to operate.
- Easy to use administration management system allows ITI to assign
access rights for each area with a single click.
- Administrator facility to carry out internal audits on the quality
of the information available and carry out maintenance activities to
keep the data up to date.
- Save employee time. Some of the routine reports and jobs that required
the staff to spend long hours compiling them are now a click away.
- Capability to integrate easily with peripheral systems.
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Technologies Used |
- ASP .Net
- Visual Basic .Net
- SQL Server 2000
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