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MerrionIT and its clients – a genuine partnership model
While efficiency, experience and reliability will always be the key to a successful outsource partnership, a specific knowledge of the capabilities of web-based technology has also facilitated the symbiosis between Dublin software development comp - any MerrionIT and its client partners.
The key to MerrionIT’s offering is that it can act as an IT development specialist, in addition to being the outsourced IT department of its clients – while allowing them to retain the IP that makes their ideas work in the first place.
“Most of our clients will have an IT department, but they don’t necessarily want the ongoing costs of having to develop or maintain a project in-house,” said Brian O’Shaughnessy, managing director of MerrionIT.
Established in 2002, and with offices in Dublin and Hyderabad, India, MerrionIT is cognisant of the need to communicate, and be a genuine partner with its clients. This is why it has both Irish-based and India-based project managers – to best co-ordinate work with Irish clients. This approach has worked for clients in education, retail, aviation, finance and the semi-state sectors. For example, working in partnership with MerrionIT, Ennis-based BrokerCRM has recently completed the latest phase of its highly successful BrokerCRM Lite financial system – an enterprise software solution for financial advisers, mortgage brokers and resellers of finance and insurance products.
This difference with this latest version of BrokerCRM Lite is that it can be accessed as a service over the Internet – MerrionIT specialises in such building enterprise systems. “MerrionIT was our technical partner, and we will continue to work in partnership with it into the future,” said Kevin Pryor, joint managing director of Liberator.Aero, the unique web-based system which has been designed to help airlines to reduce costs, especially when it comes to fuel burning and emissions. “We don’t believe in anything called ‘IT’ – we’re into business systems, and we view technology as just a tool for business. So we came up with the initial system, and MerrionIT provided the technical expertise which allowed us to turn our idea into a product and connect with the marketplace.”
This close relationship, tran scend - ing the distance between Ireland and India, is crucial for the success of both MerrionIT and its business partners.
“If we didn’t have this fit, we couldn’t do as well as we have,” said Pryor. “We have been working to g - ether for five years, and our challenge now is to grow our business."
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